Comments on: How To Get The AT&T Runaround http://howtosplitanatom.com/news/how-to-get-the-att-runaround/ HTSAA | Ideas Reborn Fri, 29 Aug 2008 20:38:44 +0000 http://wordpress.org/?v=2.6.1 By: cingular phone upgrades http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21898 cingular phone upgrades Thu, 08 Nov 2007 11:49:34 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21898 I think the whole outsourcing thing has gotten ridiculous. It seems I can't call ANYwhere for help without running into this. You would think some of these companies would realize people would appreciate having people who speak english help them instead of being frustrated with runarounds. Oh well, hoepfully they'll fix this one day. I think the whole outsourcing thing has gotten ridiculous. It seems I can't call ANYwhere for help without running into this. You would think some of these companies would realize people would appreciate having people who speak english help them instead of being frustrated with runarounds. Oh well, hoepfully they'll fix this one day.

]]> By: cingular phone upgrades http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-6718 cingular phone upgrades Thu, 08 Nov 2007 06:49:34 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-6718 I think the whole outsourcing thing has gotten ridiculous. It seems I can't call ANYwhere for help without running into this. You would think some of these companies would realize people would appreciate having people who speak english help them instead of being frustrated with runarounds. Oh well, hoepfully they'll fix this one day. I think the whole outsourcing thing has gotten ridiculous. It seems I can’t call ANYwhere for help without running into this. You would think some of these companies would realize people would appreciate having people who speak english help them instead of being frustrated with runarounds. Oh well, hoepfully they’ll fix this one day.

]]> By: Steve Spalding http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21897 Steve Spalding Tue, 04 Sep 2007 00:00:16 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21897 That seems to be the consensus among most of the people I hear looking for the cheap DSL. AT&T; runs them around in circles and then refuses to admit that there is any interest in the service.<br><br>This is the first time I've heard about needing a stand-alone line in order to get service. Tell me what happens after you call tomorrow. I'd be interested in knowing. That seems to be the consensus among most of the people I hear looking for the cheap DSL. AT&T; runs them around in circles and then refuses to admit that there is any interest in the service.

This is the first time I've heard about needing a stand-alone line in order to get service. Tell me what happens after you call tomorrow. I'd be interested in knowing.

]]> By: Travis http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21896 Travis Mon, 03 Sep 2007 22:56:01 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21896 Ok, After calling AT&T today, this is what i've got .<br><br>the DSL tech & CSR told me, that i had to have a voice line with my DSL in order to get the 10.00 package deal.<br><br>Now, i have the DSL $19.99 package deal + Voice line long distance.<br><br>the dsl cost me 19.99<br>the voice line cost me 24.08<br><br>Plus long distance charges of 5.50<br><br>total was $49.67<br><br>There standalone dsl line, is 44.99. CHEAPER then what i am paying. <br><br>SO i told the Customer service rep that. And i also told him i wanted the 10.00 package deal. he gave me number 1.888.387.6270 and i called it. there closed today, But i will call tommorow. He argued with me, saying i had to have the phone line, in order to get the 10.00 dsl package. <br><br>I told him in the merger agreement, The FCC said AT&T must provide, 10.00 basic DSL package. And then he said that i had to have a phone line in order to qualify for the 10.00 package...<br><br>THINK about this... i have to have a 49.99 package deal, in order to qualify for the 10.00 dsl deal ?????<br><br>i asked him that, and then asked him what kinda scam is AT&T running, it took him a while to answer, then he said, It would cost me more to have a standalone dsl line.<br><br>and i told him the standalone line is $44.99.. my bill is $49.67<br><br>then he gave me that number and said they should be able to help me get the 10.00 dsl package. <br><br>AT&T is Running a SCAM and they need to be called out on it. IF you google AT&T 10.00 DSL there's a shat load of hits, BUt AT&T is still scamming people, SO my last question to this Robert Tech guy, was DO you get alot of people asking about this 10.00 deal ?<br><br>and it took him like 5 minutes to answer me, He said he gets a few questions everyoen once in a while. Ok, After calling AT&T today, this is what i've got .

the DSL tech & CSR told me, that i had to have a voice line with my DSL in order to get the 10.00 package deal.

Now, i have the DSL $19.99 package deal + Voice line long distance.

the dsl cost me 19.99
the voice line cost me 24.08

Plus long distance charges of 5.50

total was $49.67

There standalone dsl line, is 44.99. CHEAPER then what i am paying.

SO i told the Customer service rep that. And i also told him i wanted the 10.00 package deal. he gave me number 1.888.387.6270 and i called it. there closed today, But i will call tommorow. He argued with me, saying i had to have the phone line, in order to get the 10.00 dsl package.

I told him in the merger agreement, The FCC said AT&T must provide, 10.00 basic DSL package. And then he said that i had to have a phone line in order to qualify for the 10.00 package…

THINK about this… i have to have a 49.99 package deal, in order to qualify for the 10.00 dsl deal ?????

i asked him that, and then asked him what kinda scam is AT&T running, it took him a while to answer, then he said, It would cost me more to have a standalone dsl line.

and i told him the standalone line is $44.99.. my bill is $49.67

then he gave me that number and said they should be able to help me get the 10.00 dsl package.

AT&T is Running a SCAM and they need to be called out on it. IF you google AT&T 10.00 DSL there's a shat load of hits, BUt AT&T is still scamming people, SO my last question to this Robert Tech guy, was DO you get alot of people asking about this 10.00 deal ?

and it took him like 5 minutes to answer me, He said he gets a few questions everyoen once in a while.

]]> By: Steve Spalding http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-3670 Steve Spalding Mon, 03 Sep 2007 19:00:16 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-3670 That seems to be the consensus among most of the people I hear looking for the cheap DSL. AT&T runs them around in circles and then refuses to admit that there is any interest in the service. This is the first time I've heard about needing a stand-alone line in order to get service. Tell me what happens after you call tomorrow. I'd be interested in knowing. That seems to be the consensus among most of the people I hear looking for the cheap DSL. AT&T runs them around in circles and then refuses to admit that there is any interest in the service.

This is the first time I’ve heard about needing a stand-alone line in order to get service. Tell me what happens after you call tomorrow. I’d be interested in knowing.

]]> By: Travis http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-3669 Travis Mon, 03 Sep 2007 17:56:01 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-3669 Ok, After calling AT&T today, this is what i've got . the DSL tech & CSR told me, that i had to have a voice line with my DSL in order to get the 10.00 package deal. Now, i have the DSL $19.99 package deal + Voice line long distance. the dsl cost me 19.99 the voice line cost me 24.08 Plus long distance charges of 5.50 total was $49.67 There standalone dsl line, is 44.99. CHEAPER then what i am paying. SO i told the Customer service rep that. And i also told him i wanted the 10.00 package deal. he gave me number 1.888.387.6270 and i called it. there closed today, But i will call tommorow. He argued with me, saying i had to have the phone line, in order to get the 10.00 dsl package. I told him in the merger agreement, The FCC said AT&T must provide, 10.00 basic DSL package. And then he said that i had to have a phone line in order to qualify for the 10.00 package... THINK about this... i have to have a 49.99 package deal, in order to qualify for the 10.00 dsl deal ????? i asked him that, and then asked him what kinda scam is AT&T running, it took him a while to answer, then he said, It would cost me more to have a standalone dsl line. and i told him the standalone line is $44.99.. my bill is $49.67 then he gave me that number and said they should be able to help me get the 10.00 dsl package. AT&T is Running a SCAM and they need to be called out on it. IF you google AT&T 10.00 DSL there's a shat load of hits, BUt AT&T is still scamming people, SO my last question to this Robert Tech guy, was DO you get alot of people asking about this 10.00 deal ? and it took him like 5 minutes to answer me, He said he gets a few questions everyoen once in a while. Ok, After calling AT&T today, this is what i’ve got .

the DSL tech & CSR told me, that i had to have a voice line with my DSL in order to get the 10.00 package deal.

Now, i have the DSL $19.99 package deal + Voice line long distance.

the dsl cost me 19.99
the voice line cost me 24.08

Plus long distance charges of 5.50

total was $49.67

There standalone dsl line, is 44.99. CHEAPER then what i am paying.

SO i told the Customer service rep that. And i also told him i wanted the 10.00 package deal. he gave me number 1.888.387.6270 and i called it. there closed today, But i will call tommorow. He argued with me, saying i had to have the phone line, in order to get the 10.00 dsl package.

I told him in the merger agreement, The FCC said AT&T must provide, 10.00 basic DSL package. And then he said that i had to have a phone line in order to qualify for the 10.00 package…

THINK about this… i have to have a 49.99 package deal, in order to qualify for the 10.00 dsl deal ?????

i asked him that, and then asked him what kinda scam is AT&T running, it took him a while to answer, then he said, It would cost me more to have a standalone dsl line.

and i told him the standalone line is $44.99.. my bill is $49.67

then he gave me that number and said they should be able to help me get the 10.00 dsl package.

AT&T is Running a SCAM and they need to be called out on it. IF you google AT&T 10.00 DSL there’s a shat load of hits, BUt AT&T is still scamming people, SO my last question to this Robert Tech guy, was DO you get alot of people asking about this 10.00 deal ?

and it took him like 5 minutes to answer me, He said he gets a few questions everyoen once in a while.

]]> By: Texas http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21895 Texas Fri, 31 Aug 2007 15:18:47 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21895 You cant beat cheap DSL! You cant beat cheap DSL!

]]> By: Texas http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-3572 Texas Fri, 31 Aug 2007 10:18:47 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-3572 You cant beat cheap DSL! You cant beat cheap DSL!

]]> By: Steve http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21894 Steve Tue, 28 Aug 2007 07:00:53 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-21894 Even for a PR spin job it is pretty bad. Even for a PR spin job it is pretty bad.

]]> By: Steve http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-3458 Steve Tue, 28 Aug 2007 02:00:53 +0000 http://howtosplitanatom.com/news/how-to-get-the-att-runaround/#comment-3458 Even for a PR spin job it is pretty bad. Even for a PR spin job it is pretty bad.

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